Safala Mishra brings together advanced academic achievement, professional certifications, and over 15 years of hands-on experience across healthcare operations, information technology, training, and leadership.

Her background reflects a rare combination of clinical understanding and technical expertise, allowing her to effectively bridge the gap between healthcare delivery and technology-driven solutions.

In recognition of her exceptional contributions to patient care and healthcare services, she received the Best Healthcare Provider Award (2019).

Her academic journey includes:

MS in IT Management and BS in Information Technology from Western Governors University (USA)

MA and BA in Rural Development from Tribhuvan University (Nepal)

Diploma in Interior Design from New York University

This strong educational foundation in computer science, information technology, and human-centered design supports her work in healthcare IT, systems optimization, and digital transformation.

Safala’s professional certifications further strengthen her expertise in both healthcare practice and technology management.

Healthcare IT Support–Johns Hopkins University

Health Information Technology Fundamental–Johns Hopkins University

Healthcare Data Security, Privacy, and Compliance-Johns Hopkins University

Operations and Patient Safety for Healthcare ITStaff-Johns Hopkins University

The Critical Role of IT Support Staff in Healthcare-Johns Hopkins University

Certified Nurse Assistant (CNA)

Medication Technician (CMA)

Neuro Linguistic Programming (NLP)

ITIL4

CompTIA A+

Network+

Security+

IT Operations Specialist (CIOS)

Secure Infrastructure Specialist (CSIS)

Linux Essentials

AWS Cloud Practitioner

Google IT Support

Agile Development and Scrum-IBM

Cloud Computing-IBM

DevOps-IBM

Certified Associate in Project Management (CAPM)-Project Management Institute(PMI)

These certifications enhance her capabilities in healthcare systems, cybersecurity, administration, and technology infrastructure.

Her technical expertise and specialized training span Healthcare Information Systems, EHR optimization, networking environments, cybersecurity and data protection, cloud infrastructure, workflow improvement, and system integration. Alongside her technical strengths, she has extensive experience in direct patient care, medication administration, patient safety protocols, documentation, care coordination, healthcare operations, staff training, coaching, and leadership development across clinical and community settings.

Safala’s credentials are not only academic or technical—they are reinforced by real-world application in hospitals, clinics, community healthcare environments, and corporate organizations. This powerful combination of education, certification, and practical experience enables her to deliver reliable, innovative, and forward-thinking solutions in healthcare technology and administration.